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Terms of Service

Legal terms and conditions for using vytalLink

Last updated: September 11, 2025

Acceptance of Terms

By downloading, installing, or using the vytalLink mobile application ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

These Terms constitute a legally binding agreement between you and Xmartlabs ("Company", "we", "us", or "our").

Description of Service

vytalLink is a mobile application that enables secure integration between your personal health data and artificial intelligence assistants. The Service allows you to:

  • Connect health data from various sources (Apple Health, Google Fit, wearables)
  • Securely share selected health data with AI assistants
  • Receive AI-powered insights about your health and wellness
  • Control what data is shared and when

User Eligibility

  • You must be at least 18 years old to use vytalLink
  • Users between 13-17 must have parental consent
  • You must provide accurate and complete information
  • You are responsible for maintaining the confidentiality of your account

Health Data and Medical Disclaimer

Important Medical Disclaimer

  • Not Medical Advice: vytalLink and AI insights are for informational purposes only
  • Consult Healthcare Providers: Always consult qualified healthcare professionals for medical advice
  • Emergency Situations: Do not use vytalLink for medical emergencies
  • Accuracy Disclaimer: Health data and AI insights may not be completely accurate
  • No Medical Services: vytalLink is not integrated with real medical services and does not recommend any specific platforms. Users choose which third-party services to share their data with.

User Responsibilities

  • Data Accuracy: Ensure your health data sources are properly configured
  • Secure Usage: Keep your device and app secure
  • Appropriate Use: Use the Service only for its intended purposes
  • Compliance: Follow all applicable laws and regulations
  • Account Security: Protect your authentication codes and tokens
  • Data Storage: vytalLink does not store personal or health data on its servers. All information remains on the user's device and is only shared under the user's control with third-party services chosen by the user.

Prohibited Uses

You may not use vytalLink to:

  • Share false or misleading health information
  • Attempt to access other users' data
  • Reverse engineer or modify the application
  • Use the Service for illegal activities
  • Spam or abuse AI services through our platform
  • Interfere with the Service's operation

Third-Party AI Services

vytalLink integrates with third-party AI services (ChatGPT, Claude, etc.). You acknowledge that:

  • These services have their own terms of service and privacy policies
  • We are not responsible for third-party service availability or accuracy
  • AI responses are generated by third parties, not vytalLink
  • You must comply with third-party service terms

Intellectual Property

  • vytalLink Ownership: We own all rights to the vytalLink application and brand
  • Your Data: You retain ownership of your health data
  • Limited License: We grant you a limited, non-transferable license to use the app
  • Feedback: Any feedback you provide may be used to improve the Service

Service Availability

  • We strive for high availability but cannot guarantee 100% uptime
  • Scheduled maintenance may temporarily interrupt service
  • Third-party service outages may affect functionality
  • We reserve the right to modify or discontinue features

Limitation of Liability

To the fullest extent permitted by law:

  • vytalLink is provided "as is" without warranties
  • We are not liable for any health decisions made based on AI insights
  • Our liability is limited to the amount you paid for the Service (if any)
  • We are not responsible for third-party AI service issues

Indemnification

You agree to indemnify and hold harmless Xmartlabs from any claims, damages, or expenses arising from your use of vytalLink, violation of these Terms, or infringement of any rights.

Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

Data Export: vytalLink does not store personal or health data, so it is not possible to export information from our servers. All information remains on the user's device.

Termination

  • By You: You may delete your account at any time
  • By Us: We may terminate accounts for Terms violations
  • Effect: Upon termination, your right to use the Service ends
  • Data Deletion: Your data will be deleted according to our Privacy Policy

Governing Law

These Terms are governed by the laws of Uruguay, where Xmartlabs is headquartered. Any disputes will be resolved in the courts of Uruguay.

Changes to Terms

We may modify these Terms at any time. We will notify you of material changes through the app or email. Continued use of the Service constitutes acceptance of modified Terms.

Contact Information

If you have questions about these Terms, please contact us:

  • Email: [email protected]
  • Support: Contact Support
  • Xmartlabs: https://xmartlabs.com
  • Dispute Resolution: For any claim or dispute, please contact us by email. There is no additional formal process beyond the jurisdiction of Uruguay.
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